About Us
For more than 30 years HealthproMed has guaranteed the accessibility of primary medical services to people without medical insurance from its health centers in San Juan, Carolina, Guaynabo, Vieques and Culebra.
What do we do?
HealthproMed is a private, non-profit organization that is part of the primary medical services network of the United States government and operates under section 330 of the Federal Public Health Law. Our Center is oriented on an integrated health model aimed at people without medical health plan or limited resources.
As a Federally Qualified Health Center (FQHC), it receives a grant of funds from the United States Bureau of Health and is protected under the Federal Tort Claim Act (FTCA). Among the medical services that the center offers are: Pediatrics, Internal Medicine, Family Medicine, General Medicine, Obstetrics and Gynecology.
Our History
For more than twenty-five years, HealthproMed has guaranteed the accessibility of primary medical services to the uninsured through its health centers in San Juan, Culebra, Vieques, Carolina, Guaynabo and recently in Caparra.
Healthpromed, formerly known as IPA 508-Belaval, began as a Diagnosis and Treatments Center (DTC) organized by the municipality of San Juan. Later, we obtained a federal grant under section 330 of the Public Health Act transforming the CDT into a Community-Based Health Center.
Today, we continue to be committed to providing high-quality, fast-access, and cost-effective medical services to improve the health of our communities in a new forty-four thousand square foot physical structure. The new facility integrates new technologies to provide efficient care in keeping with the demands of our times to meet the high demand for health in the San Juan area.
Mission
Guarantee access to primary health services to protect the well- being and quality of life of our communities, including patients with limited payment ability.
Vision
Guardians of your health, bridge to a healthy community.
Values
Individual and Cultural Plurality
We recognize and value individual and cultural differences, and work to eliminate barriers that may impede access to care.
Innovation
We believe in implementing innovative strategies to transform the care and experience of our patients.
Social Responsibility
We share responsibility for the social well-being of our patients and communities.
Quality
We believe in offering the highest quality health services for your satisfaction and wellbeing in our patients.
Respect
We foster an environment of dignified, compassionate and considerate treatment towards patients and all employees.
Commitment
We work with dedication and responsibility to promote well-being and adequate medical care for all our patients.
Board of Directors
Nelson Cordero González
President of the Board of Directors & Representative of the San Juan Clinic
Zaida Torres Rodríguez
Vice-President of the Board of Directors and Representative of Patients of the Vieques Clinic
Oscar Reinosa Cedó
Treasurer & Representative of the San Juan Clinic
Rose Marie Cisneros Calderón
Secretary of the Board of Directors and Representative of Patients of the Carolina Clinic
Javier Matos Valenzuela
Representative of the San Juan Clinic
Elba Marín Encarnación
Representative of the San Juan Clinic
Charlie Ortolaza Martínez
Representative of the Guaynabo/Cataño
Carmen Torres Escuté
Representative of the San Juan Clinic
Monica de Jesus Figueroa
Representative of the San Juan Clinic
Veronica Melendez Gonzalez
Representative of the Culebra Clinic
Administrative Team
Lcda. Ivonne Rivera
Executive Director
Alfredo Molina
Director of Infrastructure, Security, and Logistics Operations
Dr. Jorge Vázquez
Medical Director
Rose Vélez
Director of Programmatic Affairs and Risk Management
Jessica Galleti Diaz
Director of Community Relations
Pablo Jiménez
Director of Information Technology
Heidy López Ortiz
Organizational Innovation Officer
Dr. Héctor Villanueva
Senior Clinical Advisor
Robert Cabello Lugo
Director of Finances
Irving Pou Rivera
Director of Clinical Quality and Utilization
Telephones
San Juan
Telephone: (787) 268-4171
Carolina
Telephone: (787) 268-4147
Caparra
Telephone: (787) 705-6771
Guaynabo / Cataño
Telephone: (787) 773-1133
Vieques
Telephone: (787) 468-2000
Culebra
Telephone: (787) 468-2966
Call Center
Daytime (7:30 am - 5:00 pm): (787) 488-4171 (7:30 am - 5:00 pm): (787) 488-4171
Outside of Business Hours (6 pm - 6 am):
(787) 495-0021 | TTY (Audio impeded): (787) 589-4115
People with Hearing Impairment (7 am - 5 pm): (939) 845-8488
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